Podcasts
The Art and Science of Revenue Operations
Elio Narciso
·
January 16, 2026
SK (Director of GTM GenAI at MongoDB) shares how deep empathy for sales, earned by failing as a seller himself, shapes effective RevOps. Strong domain knowledge, analytical rigor, and explainable data matter more than perfect accuracy. As AI reshapes buyer behavior, success depends on solid data orchestration and using AI to support—not replace—human judgment.